Office Administration


What is the National Certificate (Office Administration) programme?

The National Certificate (Office Administration) is a programme at each of Levels 2, 3 and 4 of the NQF. This programme is designed to provide both the theory and practice of Office Administration. The practical component of the study may be offered in the workplace or in a simulated workplace environment. It will provide students with an opportunity to experience work situations during the period of study.

What are the minimum entry requirements to the programme?

For entry in to National Certificate (Office Administration) at NQF Level 2, you require:

  • A year end school report for grade 9, 10, 11 or 12 certificate; or
  • An NQF Level 1 qualification; or
  • An approved bridging programme designed for the specific purpose to access NQF Level 2; or
  • A Recognition of Prior Learning (RPL) assessment to meet the basic requirements for access to NQF Level 2.

How long is the qualification?

The National Certificate (Office Administration) programme is a full year programme at each of the NQF levels of study. A student is issued with a certificate on the successful completion of each level of study, that is Level 2, Level 3, and Level 4.

Which subjects make up a National Certificate (Office Administration)?

In order to obtain a National Certificate (Office Administration), a student is required to take a total of 7 subjects. These include 3 fundamental subjects and 4 vocational subjects.

Which are the fundamental subjects?

The 3 fundamental subjects are:

  • First additional language - which must be the language of teaching and learning;
  • Mathematics or Mathematical Literacy; and
  • Life Orientation.

What are the Vocational subjects in Office Administration?

The vocational subjects in Office Administration are:

  • Business Practice
  • Office Practice
  • Office Data Processing
  • Applied Accounting or 2nd
  • Language or Personal Assistance
  • Or New Venture Creation

What vocational activities would this give you access to?

The holder of the National Certificate (Office Administration) will be able to:

  • Coordinate office correspondence
  • Type letters, reports, memoranda, agendas, minutes, etc.
  • Maintain equipment and stationery supplies
  • Perform reception duties
  • Coordinate and organise functions
  • Organise meetings, staff travel itineraries and accommodation
  • Operate office equipment
  • Become call centre operator

What career opportunities do I have after completing the National Certificate (Office Administration)?

The National Certificate (Office Administration) provides an opportunity to access careers in any of the sectors listed below:

  • Accounting and Bookkeeping
  • Office Management
  • Freight Forwarder
  • Human Resource Management
  • Personnel Management
  • Private Secretary
  • Front Line Reception
  • Legal Secretarial Services
  • Self Employment
  • Personal and General Secretarial Services